How utilizing marketing and customer outreach can help you boost your customer retention plan and minimize customer churn.
It costs a lot more to find new customers than it does to keep the ones you already have. Is your auto dealership accurately measuring customer retention?
Is your complimentary maintenance program effectively bringing customers back? Are you properly tracking the customer journey?
Here’s how to make the best use of an effective service-based lead generation strategy and prevent lost customers from falling through the cracks.
The way of doing business at auto dealerships has changed. Traditional lead-generating strategies have given way to service-based lead generation.