Inform, Welcome & Remind Customers to Return
Each maintenance plan comes equipped with dealer branded marketing materials:
Welcome Kits, Point-of-Sale Laminates, F&I Upgrade Laminates and Service and Loyalty Reminders.
You customize, we print and ship.
We Do the Heavy Lifting
You have enough to do, so we’ll take your ideas and turn them into effective marketing. We kick-start your efforts with easily-branded materials that attract attention and help drive retention.
You Customize
Add your logo, colors, maintenance options… you can even name it whatever you want.
We Print
Welcome Kits, Point-of-Sale Laminates, F&I Upgrade Laminates and Service Reminders are printed in-house at no additional cost.
We Ship
Customer communication materials are mailed directly to customers as if they were sent from your dealership.
Online Claims & Fraud Protection
Post Claims in 3 Easy Steps
A Dashboard for Every Department
Maintenance Program Software provides dashboards that are tailored for each department to simplify workflows and standardize dealership retention processes.
Management
The Management Dashboard gives you access to important data, tools and functionality to help you make more informed decisions and better understand the various drivers that affect your performance — and ultimately your bottom line.
- Inception-To-Date Progress
- Contract and Retention Growth
- Live vs. Expired Contracts
- Service Income and RO Visits
- Forfeiture and Funding Reserve Ratios
Service Department
The Service Dashboard goes beyond just posting claims, it’s a one-stop-shop for tracking customers who haven’t returned for service so you can invite them back.
- Post Claims Online
- Search Customers by Name, VIN and Email
- Send Service Reminders
- Transform Lost Opportunities™
Office Department
The Office Dashboard allows you to tackle all your tasks online. You can enter contracts manually or choose our DMS integration option and we’ll do the work for you.
- Enter, Edit and Submit Contracts
- Get Paid and Make Payments
- Post Missed Claims
- Access Reports on-the-fly
Sales Department
The Sales Dashboard tracks and organizes recent vehicle deliveries along with customer follow-up information so you can connect with customers after delivery and focus on building the relationship.
- Follow-up with customers and record feedback
- View Service History
- Manage Upcoming Service Appointments
The Lost Opportunity Transformer™
Recuperate Lost Opportunity dollars in your service department by targeting customers who haven’t returned for service and drive them back with specialized incentives.
Lost Opportunity reports are generated each month to provide feedback on how much money was saved each month as a result of the Lost Opportunity Transformer™.
